Harding Advisories/Notices



During significant storm events JCP&L secures any known hazards (downed wires for example) first – usually by sending out Hazard Responders to keep the area clear.  They are not trained to make repairs.  They are there to help keep the public safe until repairs can be made.

When major storms occur, JCP&L works to restore customers as follows:

  • Priority is given to hospitals, police and fire departments and other critical facilities.
  • First repairs are made to transmission lines and substations that supply power to the local system.
  • Next we make repairs that restore the largest number of customers-this is the fastest way to restore all customers.
  • JCP&L understands that customers with well water face additional challenges when power is out. Stock up on drinking water and fill bathtubs in advance of storms.
  • If necessary, information about locations for free water and ice locations will be provided.

9/4/16 --

Additional Resources Ready to Assist JCP&L Personnel in Areas Expected to be Impacted by Tropical Storm Hermine -- Linemen, Hazard Assessors and Support Personnel from FirstEnergy Utilities in Ohio, PA, MD and WV and Contractors Available

Morristown, NJ -- As Tropical Storm threatens the eastern US, JCP&L currently has more than 2,400 linemen, hazard responders, public protectors, dispatchers, forestry and other support personnel standing by to assist should high winds and flooding interrupt service to its central and northern New Jersey customers during Labor Day and beyond.

The workforce totals include more than 800 JCP&L personnel, plus 525 from other FirstEnergy corp. utilities in Ohio, West Virginia and Maryland.  The company also has 490 electrical contractors, and over 655 foresters standing by.  In addition, the company continues to work with electric industry mutual assistance organizations to secure additional resources, if needed.

Staging areas for outside crews and vehicles are being prepared at the following locations:  Monmouth Race Track in Oceanport; Six Flags Great Adventure in Jackson; Blue Claws Stadium in Lakewood; and Forked River Power Plant in Forked River.  In addition, eight helicopters are on stand-by to patrol power lines to look for trouble spots once the severe weather has passed through the area.

:along with securing additional line crews, we have implemented JCP&L's Incident Command System and have opened our Emergency Command Center in Red Bank to manage our response to Tropical Storm Hermine," said Tony Hurley, JCP&L vice president of Operations.  "We also have taken aggressive storm preparation steps to help secure our system, including setting up specifically designed flood barriers and pumps in several key substations as an added precaution should rising water levels cause any issues with the localized electrical system."

In addition, JCP&L has contacted International Brotherhood of Electrical Workers (IBEW) Locals 102 and 400 abut securing additional hazard responders to assist with storm restoration activities, especially protecting the public from downed wires. 

JPC&L's management also have provided operational updates to local mayors and emergency management officials and the NJ Board of Public Utilities and will continue to do so as long as Tropical Storm Hermine remains a threat.

In the event  of sever weather, customers should immediately report downed wires to their utility or their local police or fire department.  Customers should never go near a downed power line, even if they think it is no longer carrying electricity.  Extra caution should be used in areas where downed lines are tangled in trees or other debris.  Motorists are cautioned to treat intersections with inoperable traffic signals as four-way stops.

FirstEnergy customers call centers will be fully staffed.  Customers who are without power are encouraged to call 1-888-LIGHTSS (1-888-544-4877) to report their outage, or click the “Report Outage” link on www.firstenergycorp.com.  

Prior to storms impacting New Jersey, the company encourages customers to plan ahead for the possibility of electric service interruptions by following the these tips:

  • Keep flashlights and fresh batteries in your home.  Avoid using candles to light your home, especially around children and pets.
  • If you have a water well and pump, keep an emergency supply of bottled water and/or fill your bathtub with fresh water.
  • Stock an emergency supply of convenience foods that do not require cooking.
  • Have a hard-wired telephone or a charged cell phone handy in the event you need to report your electricity is out.  Mobile phones can be charged in  your vehicle using a car charger when the power is out.
  • Do not use gas stoves, kerosene heaters or other open-flame heat sources indoors.  These can cause deadly carbon monoxide gas to build up in your home.
  • Keep a battery-powered radio with extra batteries on hand.  Tune to a local station for current sotrm information.




12 pm -- Jersey Central Power & Light (JCP&L) is closely monitoring the developing weather conditions associated with Tropical Storm Hermine.  JCP&L is prepared to activate its storm response plan and Incident Command System structure. 

Should Hermine impact JCP&L’s service area, the company is prepared to: 

· Bring in additional line, substation and forestry personnel 

· Staff additional dispatchers and analysts at regional dispatch offices

· Move resources to impacted areas 

· Hold update calls with officials 

· Secure additional hazard responders 

· Arrange staging sites for crews if necessary 

The company is also reinforcing substations in flood prone areas with protective devices and ensuring that all locations have sufficient equipment and fuel available. 

In the event outages occur, customers without power are encouraged to call 1-888-LIGHTSS (1-888-544-4877) to report their outage, or click the “Report Outage” link on www.firstenergycorp.com.  In the event of severe weather, customers should immediately report downed wires to their utility, or call their local police or fire department. 

JCP&L reminds customers to stay away from downed wires, even if they believe they are no longer carrying electricity.  Extra caution should be used in areas where downed lines are tangled with trees or other debris.  Motorists are cautioned to treat intersections with inoperable traffic signals as four-way stops. 

JCP&L customers can also subscribe to email and text message alert notifications to receive weather updates in advance of major storms and updates on scheduled or extended power outages.  Customers can also use two-way text messaging to report outages, request updates on restoration efforts and make other inquiries about their accounts.  More information about these communication tools is available online at www.firstenergycorp.com/connect

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